Privacy Policy
UPDATED. 10 MAY 2022
Who we are
Our website address is: https://nuweland.com.
What personal data we collect and why we collect it
We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact us using the details at the bottom of this page.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products when you participate in activities on the Website or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use.
- Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. - Cookies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Please read our Cookie policy here. - Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Online forms
We collect the personal information you voluntarily provide to us when using our Mandate Registration, Refer a Friend and General Contact forms and can include the following:
- Name and contact details on most forms
We collect your first name and surname, email address, phone numbers, and other similar contact data. - Registration form
In addition to the above details, we also collect your South African identity number on the Mandate Registration form. - Subscription forms (online)
We collect the following additional information via MailChimp for our newsletter : employment details and location.
Information automatically collected
All information that you provide to us must be correct, complete, and accurate, and you must notify us of any changes to such personal information. We do not sell the information you submit.
We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.
Tracking technologies
We use cookies and similar tracking technologies – such as web beacons and pixels – to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy which can be reviewed here.
We only share and disclose your information with the following third parties listed below. If we have processed your information based on your consent and you wish to revoke your consent, please contact us using the contact details provided in the section at the bottom of this page.
- Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy. - Website Analytics
We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
Will your information be shared with anyone?
We only share and disclose your information in the following situations:
- Consent
We may process your information if you have given us specific consent to use your personal information for a specific purpose. - Compliance with laws
We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). - Vital interests and legal rights
We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. - Legal obligations
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). - Spam detection
Comments and online forms may be checked through an automated spam detection service provided by a plugin or a script to block spam submissions.
How long do we retain your data
We will only keep your personal information for as long as it is necessary for the purposes of the form you have completed.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
We also store the personal information you provide in a secure database for users that register on our website. Website administrators can see and edit that information. Please contact us by email at admin@nuweland.com if you want us to delete your personal information.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your information is kept safe and for as long as required
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 2 years, except in the case of an active registered account.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorised third parties will not be able to defeat our security, and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
Do we collect information from minors?
We do not knowingly solicit information from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such information from our records. If you become aware of any information we may have collected from children under age 18, please contact us at admin@nuweland.com
What rights you have over your data
You have the right
- to request access and obtain a copy of your personal information,
- to ask rectification or erasure,
- to restrict the processing of your personal information, and
- if applicable, to data portability.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal.
Information Regulators
If you are a resident in South Africa, you have the right to lodge a complaint to the Information Regulator here:
https://www.justice.gov.za/inforeg/contact.html
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK) and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/info/law/law-topic/data-protection_en
If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home/
Cookies and similar technologies
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. For further information, please see our Cookie Policy here.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site and other technical details. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.
Controls for do-not-track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.
How can you review, update or delete the information we collected?
Based on the applicable laws of your country, you may request access to the personal information we collect from you, change that information or delete it in some circumstances. To request to review, update or delete your personal information, please contact us at the details below.
You may also at any time review or change the information in your registered account or terminate your account by:
- logging in to your registered account settings and updating your account;
- unsubscribing from any mailing lists by using the “Unsubscribe” link;
- contacting us using the contact information provided below and request that your account be removed.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files as part of a backup, to prevent fraud, troubleshoot problems, assist with any investigations and/or comply with legal requirements.
Our contact information
Email. admin@nuweland.com